Privacy Policy.
Santos & Halp, LLC (“Santos & Halp,” “we,” “us,” or “our”) respects the privacy of visitors to our website and the clients of our studio. This Privacy Policy describes the information we collect, how we use and share it, and the choices available to you.
By accessing santosandhalp.com (the “Site”) or engaging our services, you agree to the practices described below.
i. Information We Collect
Information you provide
When you contact us through the email addresses listed on the Site or by telephone, we receive the information you choose to share — typically your name, email address, phone number, and the content of your message. If we enter into a client engagement, we collect the information reasonably necessary to perform the work and issue invoices.
Information collected automatically
When you visit the Site, our hosting provider and any analytics tools we use may automatically record standard log data, including your IP address, browser type, device information, referring page, and the pages you view. This data is used in aggregate to understand Site performance.
Cookies
The Site uses only strictly necessary cookies for core functionality. We do not use advertising or cross-site tracking cookies. You may disable cookies in your browser settings at any time without affecting Site usability.
ii. How We Use Information
- To respond to your inquiries and provide requested information.
- To deliver, invoice, and support client engagements.
- To operate, secure, and improve the Site.
- To comply with legal, tax, and regulatory obligations.
We do not sell, rent, or trade personal information. We do not use your data to train third-party machine-learning models.
iii. Sharing & Disclosure
We share information only as strictly necessary:
- Service providers that host our website, route our email, process payments, or assist with accounting — each under confidentiality obligations.
- Legal authorities when required by applicable law, court order, or to protect our lawful rights.
- Successors in the event of a merger, acquisition, or asset sale — with this Policy continuing to apply to the transferred data.
iv. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes set out in this Policy, to comply with our legal obligations, and to resolve disputes. Inquiry correspondence is typically retained for up to twenty-four months; engagement records are retained for as long as required by tax and contract law.
v. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the use of your personal information, and to object to or withdraw consent for certain processing. To exercise these rights, contact us at partners@santosandhalp.com. We will respond within thirty days.
If you are located in the European Economic Area or the United Kingdom, you may also lodge a complaint with your local supervisory authority.
vi. Security
We apply commercially reasonable administrative, technical, and physical safeguards to protect the information we handle. No system can be made entirely secure, and we cannot guarantee the absolute security of information transmitted to or stored by us.
vii. Children
The Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
viii. Changes to this Policy
We may update this Policy from time to time. The effective date at the top of this page will reflect the most recent revision. Material changes will be indicated on the Site prior to taking effect.
ix. Contact
Questions about this Policy may be directed to:
Santos & Halp, LLC
4400 Hillcrest Drive
Hollywood, Florida, United States
partners@santosandhalp.com
+1 (561) 292–0696